Frequently asked questions

Yes, new patients of all ages are welcome, and same-week appointments are usually available. Your first visit includes a comprehensive examination, and we always explain your options and costs before any treatment begins.

We accept all major Australian health funds and process claims on the spot with HICAPS, so you only pay the gap on the day. Bring your fund card to your appointment.

Children aged 0–17 may be eligible for up to $1,132 of dental care over two years under the Medicare Child Dental Benefits Schedule (CDBS). Eligibility criteria apply. Call us with your Medicare card handy and we can check for you in minutes.

No referral is needed. You can book an orthodontic consultation directly. We also welcome referrals from other dentists; see our online referral page.

We're inside the Chipping Norton shopping village at 2 Epsom Road, with free on-site parking a few steps from our door.

Yes, we're open Saturdays 9:00am–4:00pm, and weekdays from 8:30am (Wednesday from 9:00am). Sunday we're closed.

Allow about 45 minutes for a comprehensive new-patient examination. Children's first visits are usually shorter and deliberately relaxed.

Your Medicare card, health fund card, any referral or recent X-rays, and a list of medications. For children, bring their Medicare details so we can check CDBS eligibility.

Always. After your examination you'll receive a written treatment plan with item numbers and costs, so you can check your rebate with your health fund before booking anything.

Yes, flexible payment arrangements are available for larger treatments such as orthodontics and implants. Ask us at your consultation and we'll walk you through the options.

You're in very good company. Tell us when you book. We'll pace the visit around you, explain everything before it happens, and nothing goes ahead until you're comfortable.

Yes. Call us as early in the day as you can on (02) 9723 5757 and we'll do our best to see you the same day. See our emergency dentistry page for first-aid advice while you travel.

Absolutely, a large share of our orthodontic patients are adults. Discreet options such as Invisalign® clear aligners and lingual braces are designed exactly for this. See adult orthodontics.

Align Medical Centre offers bulk-billing GP consultations. Book via HotDoc or call the practice to confirm availability for your appointment type.

For most people, every six months. Regular visits let us catch small problems while they're still small (and cheap) to fix. Your clinician may suggest a different interval based on your gum health and history.